Help Center | Home

How can we help you?


    • Popular Articles

    • What Should I Do If I Have Language Barriers With Suppliers?

      What Should I Do If I Have Language Barriers With Suppliers? If your language is different than that of the supplier, you can ask for a ‘Translation Service’ by contacting Tradevalley team via Live Chat or at support@tradevalley.com  
    • Where to find the added category in website?

      How can I use the browse categories to find the required product? You can choose one of the categories placed to the left of the home screen (please click on "all categories " button to see all the available categories). By clicking " all categories" ...
    • No reply from Suppliers

      What Do I Do If I Don’t Receive Any Reply From Suppliers? If you don’t receive replies from suppliers you may do either of the following: Contact us through Tradevealley’s Live Chat Contact the support team at support@tradevalley.com Submit a ticket ...
    • How To Add a Product in Seller Control Panel?

      To Add a New Product To The Seller's Page, Kindly Follow These Steps: After signing in, click on ‘My Products’, then click on dashboard option. A column will appear to the upper left of the screen, please click on my products to choose the main ...
    • Should I Communicate with Suppliers Outside Tradevalley?

      Should I Communicate with Suppliers Outside Tradevalley? We strongly encourage both parties to strictly maintain their communications on tradevalley.com when negotiating trade agreements. Chat logs will help our team make informed and fair decisions ...